First Login Instruction
- Type in your member number in the Member Number field (e.g. 9999-000).
- For spouse, append a '001' (e.g. 9999-001) to the member number.
- Type in your New Temporary Password, which is your last name (lower case). Please see the example below (no spaces).
Example
- Member Name : John Smith
- Member Number : 9999-000
- Password : smith
Once you login, please update your password by following the on-screen instructions.
Forgot Password Instructions
- Click on Forgot Password.
- Enter your Member Number and the captcha text.
- A password reset link will be sent to your registered email address.
- Reset your password. Click on the link in the email and reset your password.
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